I need my bit locker code.

Question

I need my bit locker code.

Michael Turner 0

I was given a link to get my bit locker key, but once I tap the link, I can't find the key.

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2 answers

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Answer 1

I wish I could share good news, but the truth is no one can get you the bitlocker key, including Microsoft staff/support. https://support.microsoft.com/windows/find-your-bitlocker-recovery-key-6b71ad27-0b89-ea08-f143-056f5ab347d6 The link here says:"Important: Microsoft Support doesn't have the ability to retrieve, provide, or recreate a lost BitLocker recovery key."

Is this where you looked? https://account.microsoft.com/devices/recoverykey

If you set it up with school or work account, it is worth checking here as well https://aka.ms/aadrecoverykey sign in with your work/school email credential in that case.

Any chance your laptop was purchased used, or already set up for you? Or was it gifted? Or have you set it up with a different account at first? The key is stored with the very Microsoft account used to set up the computer for the first time, even if you had got rid of that account and set it up with a different account. So, if your computer was set up by anyone at the store you bought it from, it would be that person's account.

I assume you don't remember opting out of not saving it in Microsoft account, and saving it to a local file instead? That's another possibility.

If you can't find it at all, there's really no way to go around it. Bitlocker means business. If it can be bypassed, then it means the encryption is not working. Your only option is to do a clean install of Windows. In that case, you do lose your files. I am very sorry.

Answer 2

A BitLocker recovery key is a 48-digit code. If the key does not appear at the link, check these locations:

On the BitLocker recovery screen, note the first 8 digits of the recovery key ID. This helps match the correct key.
If the device uses a Microsoft account, sign in from another device and look for the matching key ID at https://aka.ms/myrecoverykey.
If the device was ever connected to a work or school account, check https://aka.ms/aadrecoverykey, then go to Devices and select View BitLocker Keys.
Check whether the key was printed when BitLocker was turned on.
Check a USB flash drive if the key was saved there.
If someone else set up the device or turned on BitLocker, the key might be stored in that person’s Microsoft account.

Important facts:

Microsoft Support cannot retrieve, provide, or recreate a lost BitLocker recovery key.
If the device is managed by an organization, the IT department may be able to retrieve it.
If the key cannot be found, the remaining option is to reset the device using Windows recovery options. This removes all files.