Sending, receiving, and organizing email in Outlook.com
Treat this as a possible account compromise and secure the account immediately.
- Go to the Security basics page and select Review activity.
- Check the Unusual activity and Recent activity sections.
- If the Brazil sign-in was not recognized, expand it and select This wasn't me or Secure your account.
- On the same Security basics page, select Change password.
- Create a strong new password.
- If the current password no longer works, use Forgot my password and choose I think someone else is using my Microsoft account.
- Review the account’s recent sign-ins on the Recent activity page.
- This shows sign-ins from the last 30 days and device or app details.
- Because Outlook.com is now showing a foreign language, check for mailbox changes that attackers commonly make.
- In Outlook.com, open Settings.
- Under Mail, review Rules, Conditional formatting, Forwarding and IMAP, and Junk.
- Remove anything that was not created intentionally.
- Review account changes outside the mailbox.
- Check account aliases and remove any that are not recognized.
- Check devices linked to the account and remove any that are not recognized.
- Review app access and remove anything not recognized.
- Check security contact information and app passwords, and remove anything unfamiliar.
- Use Sign out everywhere if available. This can take up to 24 hours to fully take effect.
- If sign-in is blocked because Microsoft detected unusual activity, follow the sign-in screen prompts to receive a security code and unlock the account.
- If traveling or away from the usual phone or email, signing in from a trusted device or usual location can help.
- If access cannot be restored, use the sign-in helper or contact Microsoft Support. Support agents cannot send password reset links or change account details.
Also verify the alert itself. A legitimate unusual sign-in email is from the Microsoft account team at ******@accountprotection.microsoft.com.
References:
- What happens if there's an unusual sign-in to your account
- What is the Recent activity page?
- Check the recent sign-in activity for your Microsoft account
- Help protect your Outlook.com email account
- Foreign language on my outlook account - Microsoft Q&A
- Wording in Outlook is in Arabic - Microsoft Q&A