I purchased copilot 365 and copilot is not recognized it. Asking me to go through a lot of pages to verify it. I'm 80 years old don't know how to do this can you help me and update it.

Question

I purchased copilot 365 and copilot is not recognized it. Asking me to go through a lot of pages to verify it. I'm 80 years old don't know how to do this can you help me and update it.

Nicholas Carollo 5

Asking me to go through a lot of pages to verify it. I'm 80 years old don't know how to do this can you help me and update it.

Nicholas Carollo 5 Reputation points

2026-10-05T12:13:00.8233333+00:00

I'm extremely disappointed in copilot. No questions when I paid $100 but now you have all these complicated ways to my account. Unbieliveable

1 answer

Your answer

Nicholas Carollo 5 Reputation points

2026-10-05T12:13:00.8233333+00:00

I'm extremely disappointed in copilot. No questions when I paid $100 but now you have all these complicated ways to my account. Unbieliveable

Answer 1

Jhun Buala 5,890 Independent Advisor

Hi Nicholas,

Good day. Don’t change or remove anything from your account yet. Can you tell me what device you’re using (Windows PC, Mac, iPhone, etc.) and the exact message Copilot shows you. If it’s easier, you can post a screenshot. So i can give you an effective solution to this.

Regards,
Jhun

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