Trying to download Office 2024 but keep getting "Service Unavailable"

EEG 0 Reputation points
2026-10-03T17:52:45.02+00:00

Hi,

I have tried downloading Office 2024 over the past 90 minutes and keep getting a "Service Unavailable" page. Here's what I've done so far:

Uninstalled Microsoft 365

Tried a different browser

Cleared the browser cache

Still getting the error message.

What else should I be trying?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Ivan B 125K Reputation points Independent Advisor
    2026-10-03T18:27:21.2166667+00:00

    Hi,

    You can download the Office 365 installer (which is the same setup used for Office 2024); once the download finishes, simply sign in using the account associated with your Office 2024 license.

    https://www.microsoft.com/en-us/microsoft-365/download-office

    Or

    Which edition of Office 2024 did you redeem or do you own—Home, Home & Business, or Professional?

    Please consider rating the question (accepting the answer or not) and visiting the Microsoft Q&A community if you have further questions.

    Thanks.

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