delete account

Andre Mccoy 0 Reputation points
2026-10-02T19:21:47.9166667+00:00

my account was hacked and i want to close it but it will not let me close my account

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  1. Emma1-N 13,430 Reputation points Microsoft External Staff Moderator
    2026-10-03T00:15:51.4966667+00:00

    Welcome Andre Mccoy,

    I'm sorry to hear that your account may have been compromised.

    Before we look at closing the account, could you please clarify:

    • Are you still able to sign in to the Microsoft account?
    • When you try to close the account, what exact message or error do you receive?
    • Have you already regained control of the account by changing the password, or does the hacker still have access?

    If you can still sign in, I recommend first securing the account before attempting closure:

    • Go to the Microsoft Security page: Microsoft account security
    • Change your password immediately.
    • Review recent sign-in activity and remove any unfamiliar devices or sessions.
    • Verify that your security information (email addresses and phone numbers) has not been changed.

    Looking forward to your update.

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