Error when trying to open onenote notebook

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Hi Carrie Raines,

Thank you for the additional details. Since the notebooks were created in the OneNote mobile app and you're seeing a permission-related message when opening them online, it may be worth verifying where those notebooks are currently stored and which account is associated with them.

You can try the following:

1. On your phone, open the affected notebook in OneNote.
2. Tap the notebook name and check its location or sync account.
3. Confirm that the account listed there matches the Microsoft account you're using on the OneNote website.
4. If multiple Microsoft accounts are signed in on the device, sign out of the ones not being used and test again.

You can also try opening OneDrive on the web with the same account and look for the notebook under your OneDrive files. If the notebook is not present there, it may be linked to a different account or storage location.

I have tried what was suggested but still do not have access to my onenote notebooks. I am the only account and i created the onenote notebooks on my phone in the onenote app.