can not pates share lik from onedrive in outlook classic

Napat Sawangtrakul 10 Reputation points
2026-10-02T09:05:40.72+00:00

I’m unable to paste links into Outlook Classic. The links are shared from OneDrive. I have already tried uninstalling and reinstalling Office, as well as repairing the Office installation, but the issue still persists.

The same issue occurs in Word and Excel. I cannot paste the link directly and have to copy the link into another application first, then copy it again and paste it into Outlook, Word, or Excel.

Is there a way to fix this issue permanently?

Microsoft 365 and Office | OneDrive | For business | Windows
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  1. james hickey 21 Reputation points
    2026-10-05T16:09:52.0433333+00:00

    Can confirm this is an issue with the latest office update.

    Windows 11 25H2 - OS Build 26200.9550

    Version: Microsoft® Outlook® for Microsoft 365 MSO (Version 2609 Build 16.0.20430.20032) 64-bit

    This thread over at Reddit shows many more users experiencing this issue. https://www.reddit.com/r/Outlook/comments/1wsr9b2/outlook_classic_sharepointonedrive_link_wont/

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  2. Brendan Calvert 0 Reputation points
    2026-10-05T17:52:31.0166667+00:00

    I am having the same issue with one of my clients their entire organization is having the same issue. Works in new outlook but classic outlook when you try to paste a link it will only work as plain text and will not make it a hyperlink

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  3. Darren Bruce 1,745 Reputation points Independent Advisor
    2026-10-02T09:29:36.0666667+00:00

    Dear Napat Sawangtrakul,

    Based on your description, this does not appear to be an issue with Outlook only, since the same behavior occurs in Outlook Classic, Word, and Excel. That suggests the problem may be related to the Office clipboard integration, link handling, or an interaction with another application rather than the Outlook installation itself.

    To help narrow down the cause, could you please confirm a few details?

    1. Are the OneDrive links generated from a work/school (OneDrive for Business) account or a personal Microsoft account?
    2. Does the issue occur when copying all types of URLs, or only links generated through the OneDrive Share feature?
    3. Does it appear any error message when you paste directly into Outlook, Word, or Excel?

    In the meantime, you can also try:

    • Signing out of Office applications and signing back in.
    • Clearing the Windows clipboard (Win + V > Clear all).
    • Disabling Outlook add-ins and testing again or you can start Outlook, Word, or Excel in Safe Mode ( press windows + R then type: outlook.exe /safe, winword.exe /safe, excel.exe /safe)
    • Testing with a different Windows user profile to determine whether the issue is profile-specific.
    • Updating Office and OneDrive to the latest available build.

    Looking forward to your update.

    Note: Please follow the steps in the forum documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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