Microsoft for Startups — $1,000 credits visible but Azure activation fails and YC/investor credits not activated

I'm enrolled in Microsoft for Startups through the Y Combinator benefit.

My Microsoft for Startups Preview dashboard shows $1,000 Azure credits remaining.

However, when I try to complete Azure activation, after entering my payment information I receive:

“You're not eligible for an Azure free account.”

Azure Cost Management currently shows “None selected” and I have no Azure subscription available.

I have also waited beyond the normal application review period, but the expanded YC/investor Azure credits have not appeared.

I tried the official Microsoft for Startups support link (aka.ms/startuphelp-mfs-portal), but it redirects me back to the Microsoft for Startups Preview dashboard. The documented “Your Microsoft Team → Get program support” option is not present in my portal.

Azure Help + Support also does not provide a usable Microsoft for Startups Program Support route for this issue.

Could a Microsoft moderator please escalate this to Microsoft for Startups Program Support and have my Azure activation/YC investor entitlement reviewed?

Account: ******@recovra.in Startup: Recovra Name: Ankit Kumar

I have attached screenshots