Try these steps in order:
- Reset the pointer scheme:
- Press Win + R.
- Type main.cpl and press Enter.
- Open the Pointers tab.
- Under Scheme, switch to a different built-in scheme, select Apply.
- Then switch back to Windows Default, select Apply, then OK.
- Check mouse settings:
- Go to Start > Settings > Devices > Mouse.
- Review any customized mouse options and return them to the default behavior if needed.
- Install the latest Windows updates:
- Go to Start > Settings > Update & Security > Windows Update.
- Select Check for updates.
- This is important because some mouse customization issues after updates were resolved in later Windows updates.
- If the issue started after a recent Windows build and the pointer still will not return to normal, report it in Feedback Hub using Win + F.