Other Configuration Manager-related features and issues
Installed KB39398030 and management points are now working.
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Upgraded the operating system on our configuration manager server from 2019 to 2022 and the remote management points are now showing critical with 0mb. Tried removing and reinstalling management points, CM install reset and logs appear to be ok, however still show critical with 0mb and devices are not connecting when using the management point.
Management point on CM server is working ok.
Using CM 2603 with KB37942646 and KB 38232642 installed.
Other Configuration Manager-related features and issues
Installed KB39398030 and management points are now working.
The Windows Server 2019 to Windows Server 2022 in-place upgrade is supported for Configuration Manager site systems. However, the Critical / 0 MB state usually means the site server can no longer retrieve storage or status information from the remote site system. Since clients also cannot use those management points, this is not only a stale console status issue.
The two installed updates do not appear directly related:
I recommend checking the following on one affected remote management point.
From both the site server and an affected client, browse to:
http://<MP-FQDN>/sms_mp/.sms_aut?mplist
http://<MP-FQDN>/sms_mp/.sms_aut?mpcert
Use HTTPS instead if the management point is configured for HTTPS.
Record the exact response, such as HTTP 401, 403, 500, 500.19, 503, timeout, or a valid XML response. Also review the IIS logs under:
C:\inetpub\logs\LogFiles
If the result is HTTP 500.19, check whether the WSUS XPress compression schema is registered in IIS. Microsoft documents that an incompatible suscomp.dll registration can stop management points from responding.
Check the management point logs
On the affected management point, review:
MPSetup.log
MPMSI.log
MPControl.log
CcmIsapi.log
On the site server, review:
SiteComp.log
SiteSystemStatusSummarizer.log
Do not rely only on a successful role installation in MPSetup.log. MPControl.log should show successful management-point availability and HTTP/HTTPS checks. Configuration Manager logs are the primary source for identifying component and communication failures.
From the site server, confirm that you can access:
\\<RemoteMP>\admin$
Also verify:
SMS_EXECUTIVE, IIS, and Windows Management Instrumentation services are running.Failure to access the remote server through administrative shares, WMI, or RPC would explain the reported 0 MB status, although the exact failure should be confirmed in SiteSystemStatusSummarizer.log or SiteComp.log.
Confirm that the required IIS, BITS, .NET Framework, and IIS 6 Management Compatibility components are still installed. The prerequisite check specifically requires BITS, IIS common components, and IIS 6 WMI compatibility for management points.
Also check:
SMS Management Point Pool application pool is started.After correcting the underlying IIS, firewall, WMI, or permission issue:
iisreset
Then restart the SMS_EXECUTIVE service on the site server and monitor the logs. Allow the Site System Status Summarizer time to refresh before resetting the status manually in the console.
If the problem continues, please provide:
MPControl.logSiteComp.log and SiteSystemStatusSummarizer.log entries for one affected MPPlease remove server names, domain names, certificates, credentials, tokens, connection strings, and other sensitive information before posting the logs.