Your mail server certificate is invalid error

Anonymous
2018-03-03T15:59:06+00:00

I am attempting to use Outlook on my android phone.  When I attempt to add my email account to outlook (on my phone) I get an error that says:  Your mail certificate is invalid.  Would you like to login anyway.   PLEASE HELP!!!!

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2018-03-03T17:19:41+00:00

    Are you using the Outlook app from the Play store?

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  2. Anonymous
    2018-03-06T17:26:08+00:00

    Yes, setting up your email account in Outlook for Android

    Yes, the issue occurs when setting up a different email account

    Yes, I can set up my email account using Outlook for PC

    Screenshot of error is attached.

    Yes, I experience the same error when re-installing Outlook for Android

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  3. Anonymous
    2018-03-03T19:33:34+00:00

    You use the outlook app from the Play store

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  5. Anonymous
    2018-03-05T22:39:30+00:00

    Hi Martha,

    We need to clarify a few things first for us to better understand your concern about Outlook for Android. Kindly answer these questions:

    • Is this the first time you're setting up your email account in Outlook for Android?
    • Does the issue occur when setting up a different email account?
    • Can you set up your email account using Outlook for PC?
    • Can you please post a screenshot of the error message here?
    • Do you experience the same error when re-installing Outlook for Android?

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