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Unable to contact Microsoft Office

How do I talk with a real person at Microsoft Office? I changed my server from "Shaw.ca" to iCloud.com in April (same prefix in email). I spent two and a half days then trying to make the changes with Microsoft Office before I lost access…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-10T16:42:06.4366667+00:00
Pam Dunn 0 Reputation points
answered 2026-11-11T02:45:17.19+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Authenticator App sign in issues

Hello, I recently got a new phone and am attempting to sign into the Authenticator app for business. However, it says I need to approve the sign in request via the app I am trying to sign in on and the only other sign in option is a verification code…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-10T16:38:38.75+00:00
Sanchez, Nathaniel 0 Reputation points
accepted 2026-11-10T17:23:35.5066667+00:00
Sanchez, Nathaniel 0 Reputation points
1 answer

Why is PowerPoint actually retarted?!

Why won't PowerPoint stop acting STUPID!!!!!! Holy Crap. I have a giant project due in a week and PowerPoint refuses to stop acting retarted. This is by far the worst thing that Microsoft has ever created

Microsoft 365 and Office | PowerPoint | For education | Windows
asked 2026-11-10T16:36:17.16+00:00
Amos, Everett R 0 Reputation points
answered 2026-11-10T17:18:54.9466667+00:00
John Korchok 237K Reputation points Volunteer Moderator
1 answer

Outlook Classic Storage Issue Affecting Multiple Users

We are currently experiencing an issue with Outlook Classic where users are encountering storage-related problems and are unable to work normally within the application. Notably, the same mailboxes function correctly in New Outlook, and users do not…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T16:33:54.97+00:00
Gundappa Yerolla 5 Reputation points
edited an answer 2026-11-10T17:13:41.49+00:00
Roebe Ta 1,825 Reputation points Independent Advisor
1 answer

Error code: 0x81000033 "Check your backup Windows Backup skipped backing up system image because one of the critical volumes does not have enough free space. Create some space by deleting unnecessary files and try again."

TLDR: Trying to back-up my pc to a drive, getting this error message^ I am trying to get the "Back up and Restore (Windows 7)" program to work but it just fails 10 minutes into the backup. I would like to back my pc up onto a 6TB External…

Windows for home | Windows 10 | Recovery and backup
asked 2026-11-10T16:33:04.9333333+00:00
Hooh 0 Reputation points
answered 2026-11-10T18:58:24.6333333+00:00
Ramesh 183.6K Reputation points Volunteer Moderator
0 answers

Artifact Signing: Identity Validation Failure After Verified ID Presentation — Need Explanation

Title: Artifact Signing (Trusted Signing): Verified ID issued, but presenting it fails with a network timeout in AuthenticatorProblem description Organization identity validation in Artifact Signing (formerly Trusted Signing) fails at the last step:…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,772 questions
asked 2026-11-10T16:29:44.6766667+00:00
S-9601 0 Reputation points
1 answer

minecraft/microsoft account compromized

a few accounts linked to one of my emails were hacked yesterday, and this appears to include Microsoft, Microsoft likely being the main culprit for where the security breach started. My Microsoft account linked to my Minecraft account now sends the…

Windows for home | Other | Gaming
asked 2026-11-10T16:23:36.68+00:00
Jack N-S 0 Reputation points
answered 2026-11-10T16:24:31.3333333+00:00

AI answer

2 answers

Printer not printing in color

Printer not printing in color .will print black and white

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-10T16:22:53.3466667+00:00
Marcia Sugumele 0 Reputation points
answered 2026-11-10T17:01:25.44+00:00
DaveM121 947.1K Reputation points Independent Advisor
0 answers

Cant access Azure PCI DSS AOC

I have a Azure subscription, and logged in with it. But when I try to download the PCI DSS AOC bundle it goes to a login / register screen. Put my email in and get: <my domain> isn't in our system. Make sure you typed it correctly. Any way around…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

791 questions
asked 2026-11-10T16:18:37.5733333+00:00
Andrew Bannock 0 Reputation points
2 answers

Loop component not editable in Teams app but editable in browser

When I share a loop component in a Teams Meeting chat it is not editable by my team members. Even after I update the permissions settings to anyone at the organization can edit. If they open it in the browser, they can edit the loop. However in the app,…

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

465 questions
asked 2026-11-10T16:15:02.7033333+00:00
ASloan 0 Reputation points
edited a comment 2026-11-10T17:29:02.9266667+00:00
Chris-D 2,620 Reputation points Independent Advisor
1 answer

I recently got a Microsoft licence via Pay Pal unfortunately it is not working and I keep getting a message saying I cant send anything I have tried to ask Pay Pal what is wrong But they keep telling me I must contact Microsoft. Please can you help

The Microsoft 365 licence I paid for via Pay Pal is not working and I can't send any emails

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T16:13:25.2233333+00:00
B Byrne 0 Reputation points
answered 2026-11-10T17:14:14.1333333+00:00
SD - IA 182.9K Reputation points Independent Advisor
2 answers

NHS login emails being rejected by Microsoft

I am receiving automated emails from NHS login. The emails are being sent from "******@login.nhs.uk". NHS login has confirmed that the messages are being rejected (bounced) by your email provider. You would like Microsoft to investigate whether…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-10T16:11:51.1233333+00:00
louise Cambs 0 Reputation points
answered 2026-11-10T16:44:35.7833333+00:00
EmilyS726 279.6K Reputation points Independent Advisor
1 answer

payment options

per our bylaws we can only use prepaid debit cards. how can we make a payment. Can we use ACH

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-10T16:08:44.3366667+00:00
Tim Campbell 0 Reputation points
answered 2026-11-10T16:32:54.2133333+00:00
Aetherin 3,765 Reputation points Independent Advisor
1 answer

Request to restore my lost Microsoft Rewards daily streak

Hello Microsoft Rewards Support Team, I am writing to request assistance with restoring my daily streak, which was recently reset to zero. Previous streak count: 5 Reason: I completed all my daily set tasks yesterday, but the system failed to register…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,703 questions
asked 2026-11-10T16:03:09.4233333+00:00
Đinh Trung Kiên 0 Reputation points
answered 2026-11-10T19:08:18.6233333+00:00
Paulo GM 74,055 Reputation points Independent Advisor
2 answers

Spelling errors

Spelling errors are not detected when I paste one document into another. Has anyone else had this issue?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-10T16:02:04.2466667+00:00
Sue Houston 0 Reputation points
answered 2026-11-10T16:31:14.1833333+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
2 answers

Suddenly cannot use "Transcribe" feature in MS Word app on my laptop

I have been using the "Transcribe" feature in Word on my PC for quite some time. Yesterday I tried to upload an audio file for transcription, but I found that the button was not responding. The "Dictate" button worked, but not…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-10T16:01:03.7966667+00:00
Mike Clark 0 Reputation points
edited an answer 2026-11-10T16:39:10.1633333+00:00
DaveM121 947.1K Reputation points Independent Advisor
1 answer

Issue with the upload audio button when transcribing

The upload button under the transcription tab doesn't work when I click on it. My desktop doesn't react at all, and no file selection window pops up. The record audio button works just fine. I have the same issue in Word, though it doesn't seem like the…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-11-10T16:00:47.3833333+00:00
Alma Teilmann 0 Reputation points
answered 2026-11-10T16:38:40.4066667+00:00
DaveM121 947.1K Reputation points Independent Advisor
3 answers

Screenshots defaulting to clipboard

Until today my screenshots were sent to my PC which I could send to Documents if I wanted to but today they are defaulting to clipboard which I do not want and want to revert to the way it has always been and do not understand your instructions. If I…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-10T15:54:29.5866667+00:00
Douglas Bateman 0 Reputation points
answered 2026-11-10T16:32:14.8433333+00:00
DaveM121 947.1K Reputation points Independent Advisor
1 answer

Office Professional Plus 2016 installation DVD damaged

I have a Office Professional Plus 2016 installation DVD, but it is not working. I have the product key. How do I get a replacement DVD?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-10T15:53:31.2733333+00:00
Alvin Khoo 0 Reputation points
answered 2026-11-10T17:37:39.5133333+00:00
Ruby Nguyen 3,730 Reputation points Independent Advisor
1 answer

Azure OpenAI: Response to resource suspension after API key update — Request for suspension lift

Problem description I am seeking assistance to lift the suspension on my Azure OpenAI resource after updating and regenerating my API keys. The resource was suspended due to exposure of API keys in publicly accessible code, and I have taken steps to…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,135 questions
asked 2026-11-10T15:53:17.2233333+00:00
DavidBurroughs-9760 0 Reputation points
answered 2026-11-10T17:04:26.0933333+00:00
TP 165.2K Reputation points Volunteer Moderator