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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
I'm experiencing a recurring sign-in loop with Xbox Cloud Gaming in Google Chrome on Android. When I open xbox.com/play, the Xbox logo appears and I'm redirected to xbox.com/en-US/auth/msa?action=loggedIn, but Cloud Gaming never finishes loading. Can you…
Other issues or features related to Microsoft Edge on Android
AI answer
Hello Microsoft Team, I am an Azure Partner Launch Benefits customer with an active Azure subscription and valid promotional credits. I am unable to deploy GPT-6.1 Terra and GPT-6.1 Sol models in Microsoft Foundry due to the following error: 715-123420 —…
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
AI answer
Hi, We have remediated several vulnerabilities and can confirm that the affected applications have been updated. However, the changes are not yet reflected in Microsoft Defender Exposure Management, and the applications still appear in the Defender…
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
My Outlook (Classic) is set up as an IMAP to my Earthlink account. I want to add my Yahoo account to Outlook and keep my Earthlink account as well. How do I add the Yahoo account without deleting the existing Earthlink account & emails? Basically,…
Using Classic Outlook on Windows for personal email, calendar, and contact management
AI answer
Correction (21 October 2026): The earlier report that the desktop browser displayed "Verification Successful" was mistaken. The organization representative has clarified that this final confirmation was not seen. Please disregard the previous…
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
I am in Arizona that doesn't do daylight savings, so next week I will be in Mountain Time instead of Pacific. If I schedule something today for next week in Eastern time, do I use a 2 hour difference or 3 hours? Will the calendar only change to Mountain…
Scheduling and managing events using Outlook.com calendar
AI answer
In Azure DevTest Labs, when deploying an Environment from a private repo, the UI prompts for parameters then closes side pane and then gives no feedback. Deployment does not start. Activity log shows nothing. Initiating same deployment using Azure API…
An Azure service that is used for provisioning development and test environments.
AI answer
When deploying an AI model I'm running into the error: Failed to create deployment Our system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support. This is apparently a known…
A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference
User was originally incorrectly added to Azure DevOps as ******@weyerhaeuser.com. User was then removed and re-added using ******@weyerhaeuser.com. User could access Azure DevOps and work with work items normally for the past few weeks but is having…
AI answer
Question: I am using Microsoft Authenticator on my Samsung Galaxy S25 Ultra running Android. My existing cloud backup is visible in the app. The backup was created on October 3, 2026, and last updated on October 29, 2026. However, the “Restore from…
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
My Microsoft account has been locked (and which I think is automatically), because I had gained access to it after forgetting my password. I was able to gain access to it using a generated code from Microsoft Authenticator the same day, and the same day…
Using Outlook for iOS for personal email and calendar management
We are experiencing an issue with email-based MFA in Azure AD B2C. We're seeing some, users attempting to sign in to our application have stopped receiving their verification codes. While others are able to receive their code. The audit logs indicate…
Managing external identities to enable secure access for partners, customers, and other non-employees
Hii all i have problem with authenticator app I reset my phone a week ago and forgot to back up Microsoft Authenticator, so now my authenticator app is empty. Is it still possible to recover it?
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Our new Microsoft Advertising account was closed for "suspicious activity." The re-appeal link Microsoft emailed us worked last week, but now it only opens ads.microsoft.com/Login/Blocked with no appeal form, so we can't use the appeal…
Managing permissions and login credentials to access Microsoft Advertising accounts
Since this morning customers signing on with our service do not receive the email with the verification code anymore. The audit logs show successful sending of the email. We were able to verify the issue and tried with different email addresses at…
Managing external identities to enable secure access for partners, customers, and other non-employees
My safe senders list is full. How do i expand it or edit it?
Sending, receiving, and organizing email in Outlook.com
AI answer
Wife is ADMINISTRATOR of our Windows / Microsoft accounts. I bought an HP PC and would like my own account. Her credentials keep popping up with her 1 license for Office 360. How do I establish myself as an account holder of the product?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
AI answer
on the au10tix phone app, i move in and out, and into sunshine and shadow, and put the phone in a holder to avoid shake. it only says oops something went wrong contact you administrator. comsodering microsoft is my administator, the ai support does not…
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Hello Microsoft Azure Support Team, I am a currently enrolled student at Charotar University of Science and Technology (CHARUSAT), Gujarat, India. I am trying to activate Azure for Students to learn cloud computing and build academic projects. When I…
An Azure platform as a service offer that is used to deploy web and cloud applications.
AI answer
I've been experiencing frequent application crashes and BSODs on my laptop for the last couple of months and am struggling to identify a common cause. Using WinDbg to analyse application crash dumps, I frequently encounter 0xc0000005 access violations,…