Forgot Imap password what should i do

Your IMAP ID is normally your full email address, and the password is the password—or provider-generated app password—for that email account, not a separate Outlook password.^1^

Reconnect the account on your Mac

Since the account still works on your phone and through webmail:

1. Open the working mailbox on your phone or browser and note the complete email address, including everything after @. That is usually the IMAP ID or username.
2. In Outlook for Mac, select Outlook > Settings > Accounts.
3. Select the affected account.
4. If Outlook offers Sign In or Manage, select it and sign in using that full email address and its normal password.
5. Complete any browser verification that appears, then return to Outlook and test sending and receiving.

For a Microsoft 365 or Exchange account using modern authentication, Microsoft’s supported reconnection procedure is to select Manage, remove and re-add the account, and then sign in again.^2^

If you need to add the account again

In Outlook, select:

1. Tools > Accounts > + Add Account
2. Enter the full email address and select Continue.
3. If Outlook identifies the wrong provider, select Not [provider]? and choose the correct one.
4. Select Sign in, complete the provider’s browser sign-in, and allow the page to reopen Outlook.^3^

Removing an account can remove locally cached content. Confirm that important email is visible in webmail before doing so.

If the password is not accepted

• Use the Forgot password option on the email provider’s website—not in Outlook—to reset it.
• If the account is Gmail, Yahoo, iCloud, AOL, or another non-Microsoft service, the password must be recovered through that provider.
• If Outlook explicitly requests an app password, generate one in the email provider’s security settings and enter it instead of the normal password.
• If manual setup requests server names, ports, or encryption settings, obtain the exact values from the email provider. Outlook for Mac requires the email address, username, password, and provider-specific settings to be correct.^1^

References

1. I can't send or receive messages with Outlook for Mac | Microsoft Support
2. Update your password in Outlook for Mac | Microsoft Support
3. Add email accounts in Outlook for Mac using Microsoft Cloud | Microsoft Support