problems with inbox

Question

problems with inbox

Ricky SANCHEZ 0

I can send e mails but I dont recieve them. Is there any problem?

Asim Suleman 0 Reputation points

2026-11-13T15:41:52.89+00:00

I am facing a same issue this morning.
Keleen Vielma 0 Reputation points

2026-11-13T19:21:07.59+00:00

I have not received an email since October 15th, I do receive archived mail, but nothing to my focused inbox, i can't find an answer as to why
Ricky SANCHEZ 0 Reputation points

2026-11-13T20:12:25.1233333+00:00

I'm starting to receive emails, but they take a long tome to process, As an example I send an email from another plataform an it took 25 minutes to arrive. That is a start but when you expect a pass code that is valid for 10 minutes only it' s a big deal, lets hope it keeps getting better.

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Asim Suleman 0 Reputation points

2026-11-13T15:41:52.89+00:00

I am facing a same issue this morning.
Keleen Vielma 0 Reputation points

2026-11-13T19:21:07.59+00:00

I have not received an email since October 15th, I do receive archived mail, but nothing to my focused inbox, i can't find an answer as to why
Ricky SANCHEZ 0 Reputation points

2026-11-13T20:12:25.1233333+00:00

I'm starting to receive emails, but they take a long tome to process, As an example I send an email from another plataform an it took 25 minutes to arrive. That is a start but when you expect a pass code that is valid for 10 minutes only it' s a big deal, lets hope it keeps getting better.

Answer 1

EmilyS726 280.2K Independent Advisor

Hello

As of now, the outage for Outlook is not completely cleared yet.

This is the most recent update from Msft: User impact: Users may be unable to access or perform several actions in Microsoft 365 services. Current status: Our recovery efforts to restore service health throughout the affected environment is ongoing and may take additional time to resolve. In parallel, we're continuing to pursue multiple workstreams to pinpoint the source of the issue. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services.

So, I am afraid it is not possible to troubleshoot this issue until the outage is completely cleared, so we can know if yours issue is isolated.

EmilyS726 280.2K Reputation points Independent Advisor

2026-11-13T19:16:11.5833333+00:00

Sorry Ricky, don't think this is something I can resolve for you. I am quite confident this is still part of the outage, that is not 100% restored yet at this point. I am seeing many other users reproting the same issue here.