Microsoft for Startups application rejected — no email and no access to Program Support

Hello,

I applied for Microsoft for Startups for Robot-Speed, a proprietary SaaS product owned by Zephyria Capital SA, a Swiss company.

The portal indicates that my application was rejected, but I received no decision email or explanation.

I cannot contact Program Support:

• “Your Microsoft Team” and “Get program support” are missing.
• The direct support link redirects me to the Azure homepage.
• The general Azure support flow remained stuck on “Analyzing root cause” during my attempt.

Could a human Microsoft moderator help route this case to the Microsoft for Startups team and provide a private support channel?

I would like to understand the specific reason for rejection, receive the decision email, and know what must be corrected before reapplying. I can provide company registration and product ownership documentation privately.

The documented support route is unavailable in my account, so repeating the instructions to click “Get program support” will not resolve this issue.

Thank you.