Bitlocker key page is not working

EzhilNath T 0 Reputation points
2026-11-13T12:01:11.7433333+00:00

its load like thisUser's image

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Windows for home | Other | Recovery and backup
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  1. DaveM121 948.5K Reputation points Independent Advisor
    2026-11-13T12:33:18.11+00:00

    Hi, there is currently a world-wide outage affecting some Microsoft services, including Outlook, Hotmail, Microsoft 365, Copilot, OneDrive... etc. It is a server-side issue that Microsoft indicate they are working to correct.

    This outage is also blocking many people from accessing the Bitlocker Recovery Key web page

    You can monitor their progress on this link https://status.cloud.microsoft/ or on the Microsoft Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

    In the meantime, some people indicate they can access the Bitlocker Recovery Key web page on a mobile on this direct link.

    https://account.microsoft.com/devices/recoverykey

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  2. AI answer

    2026-11-13T12:01:31.4433333+00:00

    This is a known intermittent issue affecting the BitLocker recovery key page. Reports indicate it can be a server-side Microsoft account page problem, not a problem with the PC.

    Try these steps:

    1. Open the recovery key page in an InPrivate or Incognito browser window.
    2. If a VPN is enabled, disable it temporarily.
    3. Try a different network, such as a mobile hotspot.
    4. Wait a while and try again later, because the issue has been reported as intermittent.

    If the page still loops or stays blank, there may be nothing to change on the device itself until the service issue is resolved.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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