RESOLVE TIME

Question

RESOLVE TIME

Bibin Biju 0

Could you please provide an estimated timeline for resolving this issue ?

Planning to check when will be the resolution time ?

Please check and advise.

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1 answer

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Answer 1

Hello Bibin Biju,

According to the latest status update from Microsoft (as of Nov 13, 2026, 6:01 PM GMT+7), steady progress is being made toward service recovery, with recovery actions completed across portions of the affected infrastructure in the Asia Pacific region. Traffic is gradually being restored, and improvements are visible in mailbox access and delayed email processing, although some users may still experience intermittent issues. Technical teams are currently extending these recovery actions to other regions, prioritizing backlog reduction, and adding supporting capacity.

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While a definitive final resolution time has not yet been confirmed, Microsoft is treating this with high urgency, with the next official status update scheduled for today at 7:00 PM GMT+7.

If you have Microsoft 365 administrator privileges in your organization, you can sign in to the Microsoft 365 Admin Center to view live details:

Sign in to the Microsoft 365 Admin Center.
Go to Health > Service Health.
Search for Issue ID: MO1550821.
Select the issue and expand the details to review the latest updates, affected services, impact, and remediation information.

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If you are unsure who your organization's administrator is, you can check guidance here: How can I find my Microsoft 365 admin? - Microsoft Support

I will continue to monitor the case closely and keep you informed. Thank you for your patience and understanding.

Kind regards,