Artifact Signing (Trusted Signing): Identity validation stuck in In Progress since October 28

Plugalogue 0 Reputation points
2026-11-13T10:09:45.77+00:00

Service: Azure Artifact Signing (formerly Trusted Signing)

Validation type: Organization / Public Trust

Country: United Kingdom

Identity Validation ID: ec26b1e5-05de-444b-8138-fc7b634a099d

Submitted: 28 October 2026

Current status: In Progress (about 2 weeks, with no change)

What I've done:

  • Completed the individual identity verification (Authenticator)
  • Completed all forms and verification steps in the portal
  • No requests for additional documents, and the status has never shown "Action Required"
  • Have not created any duplicate validation requests

I'm blocked on signing my installers until this completes. Could the Artifact Signing team please review this request and confirm whether it is progressing or needs any action from me?

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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  1. mouza mohammed 0 Reputation points
    2026-11-13T10:39:03.9033333+00:00

    Hello,

    I submitted an Organization / Public Trust validation request for Azure Artifact Signing (formerly Trusted Signing) on 28 October 2026, and the status has remained In Progress for approximately two weeks.

    I have completed all the required verification steps, including individual identity verification through Microsoft Authenticator and all forms in the portal.

    I have not received any requests for additional documentation, and the portal has never displayed an "Action Required" status.

    I would appreciate confirmation from the Azure Artifact Signing team on the following:

    1. Is my validation request progressing normally?

    Is there an estimated timeframe for completing the organization validation?

    Is any additional information or action required from my side?

    Validation details:

    Service: Azure Artifact Signing

    Validation type: Organization / Public Trust

    Country: United Kingdom

    Identity Validation ID: ec26b1e5-05de-444b-8138-fc7b634a099d

    Submission date: 28 October 2026

    Current status: In Progress

    This delay is blocking me from signing and releasing my installers, so I would be grateful if the team could review the request and provide an update.

    Thank you for your assistance.Hello,

    I submitted an Organization / Public Trust validation request for Azure Artifact Signing (formerly Trusted Signing) on 28 October 2026, and the status has remained In Progress for approximately two weeks.

    I have completed all the required verification steps, including individual identity verification through Microsoft Authenticator and all forms in the portal.

    I have not received any requests for additional documentation, and the portal has never displayed an "Action Required" status.

    I would appreciate confirmation from the Azure Artifact Signing team on the following:

    Is my validation request progressing normally?

    Is there an estimated timeframe for completing the organization validation?

    Is any additional information or action required from my side?

    Validation details:

    Service: Azure Artifact Signing

    Validation type: Organization / Public Trust

    Country: United Kingdom

    Identity Validation ID: ec26b1e5-05de-444b-8138-fc7b634a099d

    Submission date: 28 October 2026

    Current status: In Progress

    This delay is blocking me from signing and releasing my installers, so I would be grateful if the team could review the request and provide an update.

    Thank you for your assistance.

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