what happen on outlook today?

teo cheewei 0 Reputation points
2026-11-13T08:19:35.7633333+00:00

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Outlook | Web | Outlook.com | Settings
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  1. Diana Mariz 11,405 Reputation points Independent Advisor
    2026-11-13T08:50:41.9966667+00:00

    Hi Teo,

    I’d like to inform you that there is a known issue currently affecting connectivity to multiple Microsoft 365 services, which may prevent some users from accessing them.

    Microsoft engineers are actively investigating and working to resolve the issue. We appreciate your patience and understanding while they work toward a resolution.

    In the meantime, you may refer to the link below for the latest updates and any additional information regarding this issue: https://portal.office.com/servicestatus

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  2. AI answer

    2026-11-13T08:20:18.0933333+00:00

    The HTTP 500 page shown is likely part of the Outlook/Microsoft 365 service disruption reported on November 12–13, 2026, so check Microsoft’s service status and wait for service restoration before changing your browser or account settings.^1^

    What to do now

    1. Open the Microsoft Service Health Status page.
    2. Expand Microsoft consumer products → Outlook.com.
    3. If Outlook.com is degraded, no local repair is required. Wait for Microsoft to mark it healthy, then reload Outlook. Microsoft specifically directs Outlook.com users with access problems to this status page.^2^
    4. Avoid repeatedly changing your password—the screenshot shows that the Outlook website cannot process the request, not an incorrect-password message.

    If service status is green

    Test Outlook in a Chrome Incognito window (Ctrl+Shift+N):

    • It works in Incognito: Clear Outlook/Microsoft cookies and cached data for all time, close Chrome, and sign in again.
    • It still fails: Try another browser, the Outlook mobile app, or another network. If all methods show the same error, it is more likely a service or mailbox-side problem than a Chrome cache problem.

    Incognito testing, clearing browser data, and trying another browser are established isolation steps for Outlook.com HTTP 500 errors.^3^


    References

    1. Widespread Microsoft outage takes down Outlook and other 365 ... - CNBC
    2. Fixes or workarounds for recent issues on Outlook.com | Microsoft Support
    3. how to fix outlook website something went wrong - Microsoft Q&A
    AI-generated content may be incorrect. Read our transparency notes for more information.

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