Sending, receiving, and organizing email in Outlook.com
Hi Christine,
This is a user-to-user support forum, to be clear, so Experts or Advisors participating here cannot make changes to Microsoft services or access internal systems and can only provide technical guidance, irrespective of Microsoft's Policy decisions.
We can only tell you the status I am afraid, and I wish too we had the magic powers :)
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Current status: We’re pursuing multiple workstreams to pinpoint the source of the issue and ensure the recovery of the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services.
Microsoft appreciates your patience while they work on it - afterall they are machines and can stop working.
I hope this information helps. If you have any more questions, don't hesitate to reach out. Wishing you good luck!