Outlook inaccessible

Michael Mondak 0 Reputation points
2026-11-13T02:43:38.5266667+00:00

My personal Outlook mailbox remains inaccessible this evening.

I receive the error: "Your request cannot be completed right now."

I can sign into my Microsoft account, and my internet connection is working. However, Outlook remains inaccessible, including in an Incognito/InPrivate browser window.

Microsoft's service status indicated operational service, but that does not reflect my experience.

Phone and live chat support are unavailable to me.

I am requesting assistance from the Outlook technical team and an explanation of why my mailbox remains inaccessible.

Outlook | Web | Outlook.com | Email
0 comments

1 answer

Sort by: Newest
Most helpful Newest Oldest
  1. EmilyS726 280.2K Reputation points Independent Advisor
    2026-11-13T03:15:17.3466667+00:00

    Hello

    There's currently a global outage affecting some Microsoft services, including Outlook, OneDrive, Copilot and others. It is an issue on Microsoft's end. Service status can be monitored here https://status.cloud.microsoft/

    Or via Msft's X/Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.