microsoft outage

Zak Lawton 0 Reputation points
2026-11-12T23:08:40.84+00:00

located in perth western australia, what is the expected outage repair time?

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Elena-VH 2,615 Reputation points Independent Advisor
    2026-11-12T23:35:56.06+00:00

    Dear Zak Lawton,

    I understand your concern. Currently, Microsoft has identified that the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. Microsoft is currently restarting and repairing impacted portions of the infrastructure to restore capacity. Additionally, they are investigating an unexpected increase in a specific type of service traffic and evaluating options to redirect traffic to alternative infrastructure to expedite recovery.

    The incident is currently classified as Service Degradation, and Microsoft is actively investigating and working to mitigate the issue.

    Regarding the restoration timeline and email delivery, Microsoft will provide official updates through the Service Health dashboard. I would recommend contacting Microsoft 365 business support if the issues persist or require further investigation.

    If you have Microsoft 365 administrator privileges, please sign in to the Microsoft 365 Admin Center to view the details of this issue.

    If you don't know who the admin is in your organization, you can find guidance here: How can I find my Microsoft 365 admin? - Microsoft Support    

    Alternatively, follow these steps:

    • Sign in to the Microsoft 365 Admin Center.
    • Go to Health > Service Health.
    • Search for Issue ID: MO1550821.
    • Select the issue and expand the details to review the latest updates, affected services, impact, and remediation information.

    I'll continue to monitor this case and let you know if there are any updates.

    Kind regards.

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  2. AI answer

    2026-11-12T23:09:59.6966667+00:00

    Microsoft has not published a confirmed repair time; the next official update is scheduled for 7:30 AM AWST on Friday, 13 November 2026 in Perth.

    The current notice reports a Microsoft 365 service degradation affecting connectivity to multiple services. Microsoft is assessing whether reverting recent configuration changes will accelerate recovery, but the stated update time is not an estimated restoration time.^1^

    Track the incident

    For a Microsoft 365 business account:

    1. Sign in to the Microsoft 365 admin center with an administrator account.
    2. Go to Health → Service health.
    3. Under Active issues Microsoft is working on, open the relevant Outlook or Exchange Online incident.
    4. Review All updates for mitigation progress and any subsequently published restoration estimate.

    Service Support Administrator and Helpdesk Administrator roles can also view service health. The incident details include the status, affected services, user impact, and Microsoft’s ongoing updates.^2^

    If the admin center is inaccessible, monitor Microsoft’s public service-status page instead. The available notice describes a broader Microsoft 365 issue rather than a separate Perth-specific incident, so local Outlook repair or profile recreation is unlikely to provide an outage completion time.

    References

    1. Microsoft Admin Center Status
    2. How to check Microsoft 365 service health
    AI-generated content may be incorrect. Read our transparency notes for more information.

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