Can't Find Devices

F.J. O'Leary 0 Reputation points
2026-11-12T22:37:28.53+00:00

I can log into my Microsoft Account. I see some profile information, including my office 365 subscription but the install fails. I believe it is because my account can't find any devices. Any suggestions on how to fix?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. Brian Tillman 28,295 Reputation points Independent Advisor
    2026-11-13T01:12:16.9166667+00:00

    Hi. I'm Brian and I'll try to help.

    This could very well be due to the global outage Microsoft services are experiencing right now. The devices page doesn't work for me, either. Keep track of the outage at https://status.cloud.microsoft/m365/ and try to access the devices page when it's over.

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