How to fix 2026-11 Security Update (KB5132061) (26200.9974) error 0x80070005

Adele Lofton 0 Reputation points
2026-11-12T17:36:20.7433333+00:00

Keeps failing when trying to do windows update. Restarted PC unable to install update

Windows for home | Windows 11 | Windows update
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  1. David-M 128.7K Reputation points Independent Advisor
    2026-11-12T18:09:49.4766667+00:00

    Hi. I'm David, and I'm happy to help you.

    To be able to assist you better, please clarify the following:

    • Do you have a third-party antivirus installed? If yes, which one?
    • Do you have any VPN software installed? (Even if it's not running at the moment) If yes, which one?

    Also. What is the current "OS Build" of your Windows 11?

    • Press "Windows + R", type winver, and click OK.

    If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Be sure to censor your email address if it appears. The Microsoft Q&A is public.


    Looking forward to your reply.

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  2. AI answer

    2026-11-12T17:38:07.1233333+00:00

    Error 0x80070005 means Windows Update was denied required access, so run the update from an administrator account and remove any third-party security-software interference before repairing Windows Update components.^1^

    1. Check administrator access and security software

    1. Open Settings → Accounts → Your info and check whether the account is identified as Administrator.
      • If it is not, sign in with an administrator account and install the update there.
    2. If third-party antivirus or firewall software is installed, temporarily pause its protection using that product’s settings.
      • Do not disable Windows Security permanently.
      • Re-enable the third-party protection immediately after testing.
    3. Open Settings → Windows Update → Check for updates and retry KB5132061.

    Microsoft does not currently list 0x80070005 as a KB5132061 known issue. The documented installation issue for this release produces 0x80070306, 0x800f0989, or 0x800f0993, not 0x80070005.^2^

    2. Run the Windows Update troubleshooter

    Since restarting did not resolve it, run the dedicated diagnostic:

    1. Open Settings → System → Troubleshoot → Other troubleshooters.
    2. Next to Windows Update, select Run.
    3. Apply any recommended fixes.
    4. Restart when prompted, then return to Settings → Windows Update → Check for updates.^3^

    3. Clear the downloaded update cache

    This deletes only temporary update files, which Windows downloads again.

    1. Press Win+R, enter services.msc, and press Enter.
    2. Right-click Windows Update and select Stop.
    3. Open File Explorer and navigate to:
         C:\Windows\SoftwareDistribution
      
    4. Delete the contents of that folder. Administrator approval may be required.
    5. Return to Services, right-click Windows Update, and select Start.
    6. Retry the update.^1^

    4. Repair the Windows component store

    If the update still fails, right-click Start, select Terminal (Admin), and run:

    DISM.exe /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    

    Wait for each command to finish; DISM can take several minutes and normally obtains replacement files through Windows Update. Restart, then retry KB5132061. Microsoft documents this sequence for repairing Windows Update corruption and installation failures.^4^

    If DISM reports that source files could not be found, do not use an arbitrary ISO as the repair source. A custom repair source must match the installed Windows version and contain sufficiently current cumulative updates.^5^

    If the error code changes

    If Update History later shows 0x80070306, 0x800f0989, or 0x800f0993, leave the PC connected to the internet and use Settings → Windows Update. Microsoft is automatically deploying a repair for those specific KB5132061 failures; the documented rollout began November 11, 2026 at 10:00 AM Pacific and was expected to reach affected devices within 24–48 hours.^2^

    If it remains 0x80070005 after all four stages, record the entry under Settings → Windows Update → Update history and contact Microsoft Support with the KB number, error code, and the DISM/SFC results.


    References

    1. [Windows 11](https://support.microsoft.com/windows/deployment/updates-lifecycle/troubleshoot-problems-updating-windows#most-common-windows-update-problems)
    2. November 10, 2026—KB5132061 (OS Builds 26300.9974, 26200.9974 and 26100 ...
    3. [Windows 11](https://support.microsoft.com/windows/experience/windows-update-troubleshooter)
    4. Fix Windows Update corruptions and installation failures
    5. Configure a Windows Repair Source
    AI-generated content may be incorrect. Read our transparency notes for more information.

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