Hi,
In addition to the Q&A Assist procedures, you should also have media streaming enabled.
Open the Start Menu, search for Control Panel, and open the program.
Click on Network and Sharing Center.
In the left sidebar, select Media streaming options.
To turn it on, click Turn on media streaming.
Once enabled, check to ensure that the media streaming device is marked as enabled.
Please consider rating the question and visiting the Microsoft Q&A community if you have further questions.
Thanks.