Microsoft Office not open

Question

Microsoft Office not open

ANWAR, Bilal 0

When I open Microsoft apps the repair option is showing. how to fix this issue.

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2 answers

Your answer

Answer 1

Hi this seems to be an ongoing problem with the Office apps for a couple of days which may be caused by an update, there are many people reporting this problem.

1

The 'Repair Now' button on that error popup dialog only performs a quick repair of the Office apps and that rarely resolves the problem with the Office apps, the best option is to perform a full online repair of your Office installation.

Before performing this process to ensure you do not loose the Office installation during the repair, please log into your Microsoft account on this link (https://account.microsoft.com/services/) and check to ensure your Office licence or Microsoft 365 subscription is listed correctly on your account.

Open the Settings App (gear icon on your Start Menu)

Go to Apps - Installed Apps or Apps and Features

Then, scroll down to find Microsoft Office or Microsoft 365.

Select that and choose Modify - Online Repair

That should fix any issues with your Office Installation.

2

If that does not resolve the problem, completely uninstall Office, restart your PC, then download and reinstall Office from your account online (https://account.microsoft.com/services/).

Answer 2

On Windows, run Online Repair from the Office installation settings instead of relying only on the Repair Now button shown when an app opens.

Run a full Office repair

Close all Office applications.
Open the Office repair settings:
- Windows 11: Right-click Start → Installed apps.
- Windows 10: Right-click Start → Apps and Features.
Find Microsoft 365 or Microsoft Office.
Select the three dots if shown, and then select Modify.
Choose the applicable option:
- Click-to-Run installation: Select Online Repair → Repair.
- MSI-based installation: Select Repair → Continue.
Complete the prompts, restart the computer, and test Word or Excel.

Online Repair checks the entire Office installation, even if only one application is failing. It is more comprehensive than Quick Repair and requires an Internet connection.^1^

If Modify is unavailable, open Control Panel → Programs → Programs and Features, right-click Microsoft 365 or Office, and select Change or Repair.[^2^](https://support.microsoft.com/office/-something-went-wrong-error-when-you-try-to-start-a-microsoft-365-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17 ""Something went wrong" error when you try to start a Microsoft 365 app")

If Online Repair does not fix it

Completely uninstall Office using Microsoft’s uninstall troubleshooter, restart the PC when prompted, and reinstall the correct Office version. The troubleshooter must run on the affected PC and requires Windows 10 or later; it currently cannot uninstall Office 2024.[^2^](https://support.microsoft.com/office/-something-went-wrong-error-when-you-try-to-start-a-microsoft-365-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17 ""Something went wrong" error when you try to start a Microsoft 365 app")

Before uninstalling, ensure the Microsoft account used to purchase or activate Office is available, because it will be needed for reinstallation and activation.

References