An Azure service that is used to implement corporate governance and standards at scale for Azure resources.
Hi Lakshmi,
There are no fixed office hours for Azure Policy queries. The email you used, [email protected], is the right way to contact the team, but a reply can take a few business days.
If your query is urgent, you can post it here on Microsoft Q&A with the azure-policy tag, or raise a support ticket from the Azure portal under Help + support, and they can route it to the policy team.