Blank CD won't work, what chould I do?

21EKane 0 Reputation points
2026-11-10T17:58:50.09+00:00

I am curently trying to burn a CD on my microsoft surface pro. I have an external DVD drive and blank cds. However, none of them are being read. However when I place a cd with music on it, it is read and displayed in my files. What has happened?

Windows for home | Other | Devices and drivers
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  1. Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
    2026-11-11T07:19:30.7533333+00:00

    Hi 21EKane,

    Since your external drive can successfully read a music CD, it is at least being detected by the Surface. The issue may instead be related to the drive’s write capability or blank-disc compatibility.

    Please check:

    • Look at the drive or its specifications for CD-R/RW, DVD-RW, Writer, or Burner support.
    • Confirm your blank discs are a format the drive supports, such as CD-R or CD-RW.
    • If possible, try one blank disc from a different brand or batch to rule out incompatible or faulty media.

    If the drive is read-only, it can play existing CDs but cannot burn blank ones. If you share the exact make/model of the external DVD drive and the type of blank CD, we can narrow this down further.

    Hope this helps get you pointed in the right direction.

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