Blank CD won't work, what chould I do?

21EKane 0 Reputation points
2026-11-10T17:58:50.09+00:00

I am curently trying to burn a CD on my microsoft surface pro. I have an external DVD drive and blank cds. However, none of them are being read. However when I place a cd with music on it, it is read and displayed in my files. What has happened?

Windows for home | Other | Devices and drivers
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
    2026-11-11T07:19:30.7533333+00:00

    Hi 21EKane,

    Since your external drive can successfully read a music CD, it is at least being detected by the Surface. The issue may instead be related to the drive’s write capability or blank-disc compatibility.

    Please check:

    • Look at the drive or its specifications for CD-R/RW, DVD-RW, Writer, or Burner support.
    • Confirm your blank discs are a format the drive supports, such as CD-R or CD-RW.
    • If possible, try one blank disc from a different brand or batch to rule out incompatible or faulty media.

    If the drive is read-only, it can play existing CDs but cannot burn blank ones. If you share the exact make/model of the external DVD drive and the type of blank CD, we can narrow this down further.

    Hope this helps get you pointed in the right direction.

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.