im not able to open the powerpoint there is a error while opening the powerpoint

harish reddy 0 Reputation points
2026-11-10T09:40:09.0933333+00:00

im not able to open the powerpoint its showing error

Microsoft 365 and Office | PowerPoint | Other | Other
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  1. Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
    2026-11-11T01:08:40.9166667+00:00

    Hi harish reddy,

    Sorry to hear you’re having trouble opening PowerPoint. The specific error will be important here, as different errors can point to either the application or the presentation file.

    Please let us know:

    • The full error message (a screenshot is fine).
    • Whether other PowerPoint files open normally.
    • Whether you can launch PowerPoint and create a new blank presentation.

    With those details, we can suggest the most appropriate troubleshooting without having you try unnecessary steps.

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  2. AI answer

    2026-11-10T09:43:17.3866667+00:00

    Perform a full Online Repair of Microsoft Office, which is the case-specific resolution for the “PowerPoint has run into an error that is preventing it from working correctly” startup message.^1^

    Run Online Repair

    Close all Office applications first. The repair applies to the entire Office installation, not only PowerPoint.^2^

    Windows 11

    1. Right-click Start and select Installed apps.
    2. Find Microsoft 365, Microsoft Office, or your standalone PowerPoint installation.
    3. Select the three dots (…) beside it, and then select Modify.
    4. If shown the Click-to-Run repair options, select Online Repair → Repair.
      • For an MSI installation, select Repair → Continue.
    5. Complete the prompts, restart the computer if requested, and open PowerPoint.

    Windows 10

    1. Right-click Start and select Apps and Features.
    2. Select Microsoft 365, Microsoft Office, or PowerPoint.
    3. Select Modify.
    4. Choose Online Repair → Repair.
      • For an MSI installation, choose Repair → Continue.
    5. Complete the repair and test PowerPoint again.

    If PowerPoint still closes

    Test whether an add-in is interfering with startup:

    1. Press Windows key + R.
    2. Enter: powerpnt /safe
    3. Select OK. There must be a space before /safe.
    4. If PowerPoint opens in Safe Mode, select File → Options → Add-Ins.
    5. At the bottom, select COM Add-ins from Manage, and then select Go.
    6. Clear all add-in checkboxes and restart PowerPoint normally.
    7. If it now works, enable the add-ins individually, restarting PowerPoint after each one, to identify the conflicting add-in.^3^

    If PowerPoint does not open in Safe Mode, add-ins are not the likely issue. The documented next steps are to update Office, update Windows and device drivers, and then uninstall and reinstall Office if the error remains.^4^

    After PowerPoint opens, test both:

    • A new blank presentation.
    • The presentation that originally produced the error.

    If only one existing presentation fails while blank presentations work, the issue is specific to that file rather than PowerPoint startup.

    References

    1. All microsoft office applications Excel, Word, Outlook, Etc. open with error and cannot be used - Microsoft Q&A
    2. Repair an Office application | Microsoft Support
    3. PowerPoint isn't responding, hangs or freezes | Microsoft Support
    4. I get a "stopped working" error when I start Office applications on my PC | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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