This can happen for two different reasons shown in the available guidance:
- Windows may still be holding the removable device open, so the normal Safely Remove Hardware and Eject Media flow does not complete.
- There is also a documented Windows 11 24H2 issue reported in Microsoft Q&A where NTFS-formatted USB drives and external drives may fail to eject properly, and Microsoft indicated engineering is investigating it in a future update.
For Windows 11, use these supported removal methods:
- In the taskbar system tray, right-click Safely Remove Hardware and Eject Media.
- Select Eject <device>.
- Wait for the Safe To Remove Hardware notification before unplugging the device.
If the tray icon is missing:
- Right-click the taskbar and select Taskbar settings.
- Open Other system tray icons.
- Turn Safely Remove Hardware and Eject Media On.
A second supported method is through Settings:
- Select Start > Settings > Bluetooth & devices > Devices.
- Under Other devices, find the external drive or flash drive.
- Expand it.
- Next to Remove this device, select Remove.
- When the device disappears from Other devices, it can be safely removed.
If the problem started immediately after a recent update, the context supports that this may be a current Windows issue rather than a normal usage change. Keep Windows updated, because the reported eject problem is being investigated for a future fix.
Also note:
- The eject icon may not appear if no removable device is connected.
- The eject icon may not appear if Windows does not recognize the device.
References: