How to make sure I can receive meeting confirmations from Outlook Agenda meeting?

Question

How to make sure I can receive meeting confirmations from Outlook Agenda meeting?

Robbin 0

Hi All,

Thank you for taking the time to read this message.

I have Outlook, and when I add a meeting and invite people. They do receive the invitation. But when they respond to the RSVP, I don't receive that message. So I have no idea who responded.

It al started with Outlook on my laptop. I couldn't add an agenda. If I followed the step to add an Agenda, the laptop just froze. Somehow, a friend of my managed to get the agenda on there via outlook.com website. So now I have a Agenda and can put meetings in it.

But now I have the problem with RSVP's.

It looks like:

I sent Agenda meeting from my main Outlook account from my website e-mail;
Somehow it looks like the Agenda is from different e-mail adress, which is not mine, but it is there;
The RSVP response gets sent to the different e-mail adress and therefore does not reach my own e-mail and agenda.

Also, if I log in to my e-mail via outlook.com, I see the different e-mail adress as main e-mail account and do not see my own e-mail account.

Let me know if any additional information is required.

Thanks and have a nice day!

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1 answer

Your answer

Answer 1

Hi @Robbin

I understand how confusing it is when attendees receive your invitations, but their responses are sent to an email address you do not recognize.

Based on your description, it appears that the meetings may be created from a calendar connected to the other email address. Outlook sends RSVP responses to the account listed as the meeting organizer, so we first need to identify which account owns that calendar.

Could you please confirm the following?

What type of account is your main email address: Outlook.com, Microsoft 365, Gmail, or a custom-domain account?
When you open one of the meetings in Outlook.com, which email address appears next to Organizer?
Does the unfamiliar address appear under Settings > Accounts > Your accounts or Calendar > Shared calendars?
Did your friend use their own Microsoft account when helping you add the calendar?

Once you provide this information, we can determine whether the calendar belongs to another account, is shared with you, or was added under an incorrect Outlook profile, and then suggest the appropriate steps.

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