sitemap index urgent reading and processing issues

Property: https://officemax.ro/
Sitemap index: https://officemax.ro/sitemap.xml (resubmitted in Bing Webmaster Tools on 2026-10-31)

BWT status on 2026-11-09: Type = Sitemap Index, Last processed = 10/31/2026, Sitemaps discovered = 0, URLs discovered = 4. No child sitemap processed since 2026-10-31.

Our edge server logs (user-agent bingbot, host officemax.ro, HTTP 200), 2026-10-31 to 2026-11-09:

File                      Days fetched   Fetches (HTTP 200)
/sitemap.xml (index)      10 of 10       33
/sitemap-products-1.xml   10 of 10       17
/sitemap-products-2.xml   10 of 10       17
/sitemap-taxonomy.xml      9 of 10       12
/sitemap-pages.xml         3 of 10        3

The index and all four child sitemaps are fetched by bingbot almost daily with HTTP 200, but BWT reports 0 sitemaps discovered under this property.

Format: the index is <sitemapindex xmlns="http://www.sitemaps.org/schemas/sitemap/0.9"> with 4 <sitemap> entries (loc + lastmod); each child is <urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9">. All five files validate against sitemaps.org siteindex.xsd / sitemap.xsd. Content-Type application/xml; charset=UTF-8. URL counts: pages 38, taxonomy 509, products-1 10,000, products-2 5,435 (15,982 total), all on https://officemax.ro/.

In the same period bingbot also requested the same files on www.officemax.ro and catalog.officemax.ro (301 to https://officemax.ro/, by design) and the non-existent /sitemap.xml.gz and /sitemaps.xml (404).

Earlier BWT exports showed the same URL set credited to other host rows: www.officemax.ro/sitemap.xml = 16,010 URLs (2026-09-28), catalog.officemax.ro/sitemap.xml = 5,496 URLs (2026-10-25), while the officemax.ro row stayed at 4. Related request: REQ00373678.