ms word not opening

Question

ms word not opening

jetti yaswanth 0

my ms word was not working, when will i try to open it was asking repair and i've clicked the repair button so many times still it was not opening

Ron Barker 2,355 Reputation points

2026-11-09T10:55:09.12+00:00

Hi Jetti, you can use the Office repair tool. If quick repair does not work you can use online repair which will reinstall your Office as part of the process, so you need to be signed in with your Microsoft Account: https://support.microsoft.com/en-gb/office/lifecycle/repair-an-office-application

1 answer

Your answer

Ron Barker 2,355 Reputation points

2026-11-09T10:55:09.12+00:00

Hi Jetti, you can use the Office repair tool. If quick repair does not work you can use online repair which will reinstall your Office as part of the process, so you need to be signed in with your Microsoft Account: https://support.microsoft.com/en-gb/office/lifecycle/repair-an-office-application

Answer 1

Run a full Online Repair from Windows Settings instead of clicking Repair in Word’s error message.

1. Run Online Repair

Before starting, ensure the Microsoft account used for Office is accessible and the Office license or Microsoft 365 subscription is associated with it, because Online Repair can reinstall Office components ^1^.

Close all Office applications.
Open the Office repair screen:
- Windows 11: Right-click Start → Installed apps.
- Windows 10: Right-click Start → Apps and Features.
Find Microsoft 365 or Microsoft Office.
Select the three dots if displayed, and then select Modify.
Select Online Repair → Repair.
Follow the prompts, restart Windows when complete, and try Word again.

Online Repair repairs the entire Office suite, even if only Word is affected. It is more comprehensive than Quick Repair, which only detects and replaces corrupted files ^2^.

2. If Online Repair completes but Word still will not open

Test Word without automatically loading add-ins, templates, or customized settings:

Press Windows + R.
Enter:

winword /a

Press Enter.

The /a switch starts Word without automatically loading add-ins and global templates ^3^.

If Word opens: The installation is functioning, and an add-in, template, or Word setting is likely involved. Disable add-ins one at a time through File → Options → Add-ins, checking both regular and COM add-ins ^4^.
If Word still does not open: Proceed to reinstall Office.

3. Reinstall only if the preceding steps fail

Microsoft’s startup-error procedure recommends uninstalling and reinstalling Microsoft 365 or Office when repair does not resolve the issue. The uninstall troubleshooter requires Windows 10 or later and must be run on the affected PC ^2^.

Confirm account and license access before uninstalling so Office can be downloaded and activated again. Your Word documents are separate from the Office application, but backing up important files before reinstalling is still advisable.

References