Microsoft for Startups verification failed – Unable to access support or request manual business verification

Mohit kumar 0 Reputation points
2026-11-09T07:42:29.45+00:00

Hello Microsoft Support Team,

I'm facing an issue with my Microsoft for Startups application and would appreciate some guidance.

I applied for additional Azure startup credits under my registered Indian company, TRFYX SOFTWARE PRIVATE LIMITED.

However, my application was rejected with the following message:

"We weren't able to approve the request because we couldn't verify the business information provided."

When I check the Startup Verification section in the Azure Portal, it displays:

"We couldn't verify your startup."

My Azure dashboard currently shows only $200 of the $150,000 startup credits unlocked.

What I've tried:

  • Attempted to contact Microsoft for Startups support.

Tried accessing the Founders Hub support center and other official support links.

Most support links redirect me back to portal.azure.com, without providing access to the relevant support team.

My questions:

How can I request a manual review of my rejected business verification?

Which specific documents are required to verify an Indian Private Limited company?

Is there a dedicated support channel or email address for Microsoft for Startups verification issues?

Can a Microsoft moderator help escalate this case to the appropriate verification team?

My company is legally registered in India, and I can provide the Certificate of Incorporation, CIN, PAN, GST registration and other supporting documents.

Company: TRFYX SOFTWARE PRIVATE LIMITED Startup: Trfyx Website: https://trfyx.com Country: India

I would appreciate any assistance in getting this verification reviewed.

Thank you.Hello Microsoft Support Team,

I'm facing an issue with my Microsoft for Startups application and would appreciate some guidance.

I applied for additional Azure startup credits under my registered Indian company, TRFYX SOFTWARE PRIVATE LIMITED.

However, my application was rejected with the following message:

"We weren't able to approve the request because we couldn't verify the business information provided."

When I check the Startup Verification section in the Azure Portal, it displays:

"We couldn't verify your startup."

My Azure dashboard currently shows only $200 of the $150,000 startup credits unlocked.

What I've tried:

Attempted to contact Microsoft for Startups support.

Tried accessing the Founders Hub support center and other official support links.

Most support links redirect me back to portal.azure.com, without providing access to the relevant support team.

My questions:

How can I request a manual review of my rejected business verification?

Which specific documents are required to verify an Indian Private Limited company?

Is there a dedicated support channel or email address for Microsoft for Startups verification issues?

Can a Microsoft moderator help escalate this case to the appropriate verification team?

My company is legally registered in India, and I can provide the Certificate of Incorporation, CIN, PAN, GST registration and other supporting documents.

Company: TRFYX SOFTWARE PRIVATE LIMITED

CIN: U72900KA2022PTC166683
Website: https://trfyx.com
Country: India

I would appreciate any assistance in getting this verification reviewed.

Thank you.

Azure | Azure ISV (Independent Software Vendor) and Startups
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  1. Mohit kumar 0 Reputation points
    2026-11-09T07:46:36.5366667+00:00

    Additionally, the "Your Microsoft Team" section mentioned in Microsoft's support documentation is completely missing from my Azure dashboard. I cannot see the Program Support option or any contact details for the Microsoft for Startups team.

    Could someone clarify why these options are unavailable on my account and provide an alternative way to contact the team for manual business verification?

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