can microsoft learning credits be transferred between accounts?

Microsoft Learn progress and certification records can be combined by merging eligible Learn profiles, but exam vouchers and Microsoft account balances generally cannot be transferred between accounts.

Merge Microsoft Learn progress and credentials

If “credits” means your learning progress, achievements, transcript, or certifications, merge the Learn profiles:

1. Sign in to the Microsoft Learn profile that you want to keep.
2. Select your profile icon in the upper-right corner.
3. Select Settings.
4. Under Account Management, select Add login account.
5. Sign in with the account associated with your other Learn profile.
6. When prompted that the account belongs to another profile, approve the profile merge.

The merge combines learning progress, credentials, and transcripts. It cannot be undone, but afterward you can sign in using the login accounts from either profile.^1^

A merge is available only when:

• No more than one profile contains a personal Microsoft account.
• The resulting profile has no more than one personal account and five work or school accounts.^2^

If one account belongs to an employer or school, add a personal Microsoft account to the existing Learn profile before losing organizational access. This preserves access to the learning history and credentials.^1^

If the merge is unavailable

Two personal Microsoft accounts cannot themselves be linked or combined.^3^ If both Learn profiles already contain personal accounts, or account access has been lost, submit a Credentials Support request:

1. Open Credentials support.
2. Select the online support request.
3. Confirm Learning as the product family and Microsoft Credentials as the product or service.
4. Select Professional No Charge and Email.
5. Include both Learn usernames and explain which profile should be retained. Attach screenshots of any merge error.^4^

Do not delete either Learn profile while resolving the issue; deleting a profile permanently removes its saved Learn data.^2^

If “credits” means payment or an exam offer

• Certification exam voucher/free-exam offer: Check that offer’s terms. Microsoft’s documented Cloud Skills Challenge exam offers are nontransferable and become void if transferred.^5^
• Microsoft account monetary balance: It cannot be transferred to another person or Microsoft account.^6^
• Azure subscription credits: These follow separate billing-transfer rules; for example, remaining Visual Studio or Microsoft Cloud Partner Program monthly credit does not carry forward with a transferred product.^7^

References

1. Managing your Microsoft Learn profile settings
2. Frequently asked questions (profile)
3. Combining Microsoft accounts | Microsoft Support
4. Credentials support
5. Microsoft Build Cloud Skills Challenge May 2022: Free Certification Exam
6. Microsoft gift cards terms and conditions | Microsoft Support
7. Azure product transfer hub