Random windows opening and closing

Robert Black 0 Reputation points
2026-11-08T19:55:16.9633333+00:00

Random windows opening and closing on a Dell Latitude 7530 running Windows 11. When windows start opening, the touchpad is unusable, and the pointer cannot be seen. There is no control over the pointer. Moving the laptop can trigger it, or just having it open for 5 minutes. Changing the sensitivity on the touchpad has no effect. Stopping Intel programs and other programs that I think might conflict at startup has no effect. Resetting the laptop and going back to factory settings has no effect. I do not know how to go into the boot menu and fiddle around with Command Prompt.

Windows for home | Windows 11 | Settings
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  1. Ferdinand Nanalig 33,825 Reputation points Independent Advisor
    2026-11-09T00:23:35.67+00:00

    Hi, let me help you.

    Do you have a spare USB mouse or a Bluetooth mouse?

    Plug in a USB mouse (or use a Bluetooth one) and see whether you regain control during an episode. If you do, and the chaos continues without you touching anything, then disable the touchpad in Device Manager (right-click Start, open Device Manager, look under Mice and other pointing devices) and see if the problem stops. Let me know the result.

    After that, run the Dell Diagnostics. Restart, tap F12 repeatedly as soon as the Dell logo appears, and pick Diagnostics from the boot menu. Please let me know if you see any hardware test error messages.

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