This behavior matches a keyboard layout or dead-key issue more than a hardware fault.
Try these checks in order:
- Verify the active keyboard layout
- Press Windows + Spacebar or Alt + Shift to switch layouts.
- Test in the browser after each switch.
- If multiple layouts are installed, a non-English layout can make keys behave as accent or dead keys instead of typing the expected character directly.
- Check installed keyboards
- Go to Settings > Time & Language > Language & Region.
- Under the active language, open Options.
- Confirm the intended keyboard is installed, such as the correct English layout.
- Remove unused layouts if they are being switched accidentally.
- Review advanced keyboard settings
- Go to Settings > Time & Language > Typing > Advanced keyboard settings.
- Check whether layout switching shortcuts are enabled unexpectedly.
- Consider dead-key behavior
- In Windows, some keys are treated as dead keys for accented characters. That means the first key press does not immediately produce the final character and instead waits for the next key.
- This can explain why a key combination appears to produce repeated accent-like marks instead of the expected symbol.
- If the issue is only in browsers after layout checks
- Test with a different keyboard layout temporarily.
- If accented input works correctly outside browsers but not inside browsers, compare behavior after switching to a plain English keyboard layout and removing duplicate layouts.
For accented characters in Microsoft Word, supported shortcuts include:
- Ctrl + ', then the letter for á, é, í, ó, ú
- Ctrl + Shift + :, then the letter for ä, ë, ï, ö, ü
If the key is acting like an accent key, that is consistent with dead-key behavior described in Windows and with layout switching issues reported when multiple languages are installed.