hallo
Ja, habe es selber gelöst: Registry per HAnd von allen mouse* Einträgen gereinigt
LG
Ersnt PAllmann
Natural keyboard MS 4000 in win11 nutzen
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 84%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Pallmann, Ernst
0
Reputation points
Die Instalaltion wird wegen vorhandener Dateireste verweigert.
alle Einträge in Registry schon gelöscht
Mouse-Ordner ebenfalls
Klappt einfach nicht
Windows for home | Windows 11 | Devices and drivers
2 answers
Sort by: Most helpful
-
Pallmann, Ernst 0 Reputation points
2026-11-09T10:11:52.73+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 77%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Ron Ryan Arambulo 330 Reputation points Independent Advisor2026-11-06T12:25:54.29+00:00 Thank you for posting here in the Microsoft Community. I understand that you are having issues using the Microsoft Natural Ergonomic Keyboard 4000 on Windows 11. The existing file remnants you encountered point to a corrupted MSI Windows Installer database registry cache, rather than normal file folders or standard registry entries. To make sure we completely bypass that stubborn installer loop and get your keyboard fully functional, could you let me know what specific tool or method you used to scrub the registry? Also, have you already tried using the official Microsoft Program Install and Uninstall Troubleshooter?