Founders Hub Redirect Loop - Completely Locked Out of $100k Credits and Support Pipeline

I am facing a critical backend authentication and routing failure that has completely locked my startup out of our approved Microsoft for Startups Founders Hub benefits and left us entirely unable to access the standard support channels.

We are losing vital time, and our engineering timeline is completely halted because we cannot get our system up and running.

• Our startup was granted a $100,000 Azure credit tier. We received an onboarding email stating we have an initial $1,000 credit allotment ready.
• Every time I attempt to log into the Microsoft for Startups Founders Hub to access the "Benefits" tab or redeem the credits, the system aggressively force-redirects my browser session directly to the standard Azure Portal dashboard (azure.com). I've tried the link from the email, the direct link, and across multiple sessions and browsers for over a week!
• Inside the Azure Portal dashboard, no credits are reflecting, no active startup subscriptions are visible, and I am completely blocked from the internal support pipeline.
• Because I am trapped outside the actual Founders Hub dashboard, I cannot click the "?" help icon to submit an internal ticket. Furthermore, sending a direct email to your support addresses triggers an automated reply that tells me to log into the very portal I am locked out of.

How do I bypass this automated redirect loop, link my identity correctly on the backend, and get my system up and running?

Account & Entity Details:

• Startup Name: Habitable AI, Inc.
• Primary Account Email (Used for the Application): ******@habitable.co.in