need human to contact

Nat Hayter 0 Reputation points
2026-10-15T05:49:24.3566667+00:00

can I get a human to contact me by email? I have account but can not access at all after signing in asked me to enter code from authenticator app which I can't access. anyone can email me back? my email address ******@hotmail.com

Microsoft Security | Microsoft Authenticator
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  1. AI answer

    2026-10-15T05:49:37.5833333+00:00

    Support agents cannot contact by email to bypass account verification, send verification codes, send password reset links, or change account details.

    For a personal Hotmail/Outlook account locked behind Microsoft Authenticator, the supported options are:

    1. Try another sign-in or verification method if one is offered.
    2. If no longer able to access the Authenticator app or other security info, select I don't have any of these during sign-in and follow the prompts.
    3. Submit the account recovery form if access to security info is lost.
    4. Use Microsoft Support: go to Contact Microsoft Support, enter the problem, select Get Help, then Contact Support.

    If the account is a work or school account, the organization Help desk can clear the two-step verification settings after a lost or unavailable device.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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