Failed to store new bot. MsaAppId is already in use

AlexR 5 Reputation points
2026-10-12T15:26:15.89+00:00

I'm trying to create a new bot, however deployment fails with this error:

{
    "status": "Failed",
    "error": {
        "code": "UnknownError",
        "message": "Failed to store new bot. MsaAppId is already in use"
    }
}	

Then I went through all subscriptions and directories and run this:

Resources
| where type =~ "microsoft.botservice/botservices"
| where tostring(properties.msaAppId) == "app_id"
| project name, resourceGroup, subscriptionId, id

Without finding anything.

I remember having a bot created in the past, however it was deleted in the meantime (based on no findings)

This looks like a problem of Azure portal, any of you solved this without a paid support plan from Azure?

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

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  1. AlexR 5 Reputation points
    2026-10-12T15:45:02.0733333+00:00

    can't delete the question now, but managed to find the bot in a different subscription created differently by a developer.

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