AVD host pools getting sxs 1.0.2607.31750 this morning

Krattiger, Matt 0 Reputation points
2026-10-08T17:21:30.5266667+00:00

AVD host pools getting sxs 1.0.2607.31750 this morning and is causing major performance issues for users. Everything lagging terribly. Digging in, i can see that there are now 2 versions of sxs installed, 1.0.2605.19825 and 1.0.2607.31750.

Insights shows that the AVDs are in a constant cycle of retrying to install this new version.

From what i can tell, 2607 is supposed to be for validation environments, but i do not have that turned on for my host pool.

Anyone else seeing this issue today or is it just me?

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

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  1. AI answer

    2026-10-08T17:21:46.4166667+00:00

    The documented rollout behavior explains part of what is being seen:

    • Azure Virtual Desktop SxS Network Stack updates are installed automatically.
    • Rollout is progressive through flighting and can take several weeks.
    • Some versions might not reach non-validation environments, so multiple SxS versions can appear across environments.
    • The currently documented latest versions are Production: 1.0.2605.19825 and Validation: 1.0.2608.28350.

    Based on that, seeing 1.0.2605.19825 alongside another SxS version is consistent with the documented rollout model, but the provided documentation does not list 1.0.2607.31750 as a current latest production version.

    For the install/retry behavior and performance impact, the supported troubleshooting path in the documentation is to verify whether the stack is healthy and, if needed, reinstall the SxS stack:

    1. Sign in to an affected session host VM as an administrator.
    2. Open an elevated PowerShell prompt and run qwinsta.exe.
    3. Check the rdp-sxs entry in the SESSIONNAME column.
    4. Confirm the STATE column for both rdp-tcp and rdp-sxs is Listen.
      • If either entry is missing or not in Listen, that indicates a stack issue.
    5. Stop the boot loader service:
         Stop-Service RDAgentBootLoader
      
    6. In Control Panel > Programs > Programs and Features or Settings > Apps on Windows 11, uninstall the latest Remote Desktop Services SxS Network Stack version, or the version listed in: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations under ReverseConnectionListener. Risk: uninstalling the stack affects AVD connectivity on that session host until reinstall and restart complete.
    7. Back in PowerShell, locate the latest SxS installer already present on the VM:
         $sxsMsi = (Get-ChildItem "$env:SystemDrive\Program Files\Microsoft RDInfra\" | ? Name -like SxSStack*.msi | Sort-Object CreationTime -Descending | Select-Object -First 1).FullName
         $sxsMsi
      
    8. Reinstall it:
         msiexec /i $sxsMsi
      
    9. Restart the session host VM.
    10. Run qwinsta.exe again and verify rdp-tcp and rdp-sxs both show Listen.
    11. If they still do not show Listen, the documented next step is to re-register the VM and reinstall the agent component.

    If the host status is showing Unavailable or Upgrading, that is specifically called out as a sign that the agent or stack did not install successfully.


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