Keyboard do not connect

Question

Keyboard do not connect

Robert Allyson 0

My keydoard do not connect and it said that there is a problem with the pilot

Juan Espain 0 Reputation points

2026-10-07T20:13:46.36+00:00

Hi, I’ll try to help you.

When you say there is a problem with the “pilot”, do you mean the keyboard driver?

Is your keyboard connected by USB, Bluetooth, or a wireless USB receiver? Also, do you see any error message in Device Manager?

Right-click the Start button and select Device Manager.

Then open Keyboards and check if you see any yellow warning icon.

1 answer

Your answer

Juan Espain 0 Reputation points

2026-10-07T20:13:46.36+00:00

Hi, I’ll try to help you.

When you say there is a problem with the “pilot”, do you mean the keyboard driver?

Is your keyboard connected by USB, Bluetooth, or a wireless USB receiver? Also, do you see any error message in Device Manager?

Right-click the Start button and select Device Manager.

Then open Keyboards and check if you see any yellow warning icon.

Answer 1

Hi, @Robert Allyson

If you haven't tried anything yet, first try disconnecting the keyboard, restarting the PC, and reconnecting it to a different USB port.

Then open "Device Manager" > expand "Keyboards" and "Human Interface Devices". If you see the keyboard with a warning icon, right-click it > "Uninstall device", then restart Windows. Windows should reinstall the driver automatically.

If the issue still persists, to help narrow down the issue:

Is the keyboard USB, Bluetooth, or wireless with a USB receiver?
What exact error message or error code do you see for the driver in Device Manager?
Does the keyboard work on another computer?

Click "Add comment" to let me know.

Thanks!