Hello,
Welcome to the Microsoft Windows Community.
Good afternoon. To provide more accurate assistance, please let us know the make and model of your computer and share a screenshot of your device specifications; simply press Win + R, paste the command msinfo32, and press Enter. In the meantime:
1. Right-click the speaker icon on the Taskbar -> Troubleshoot sound problems.
2. Grant the necessary permissions and follow the on-screen prompts.
Once finished, restart your computer and let us know the result.
We look forward to hearing from you...