pop up ads

David Gohman 0 Reputation points
2026-10-06T21:34:31.0866667+00:00

Hi, I am constantly getting pop up ads showing up on my screen and I can't seem to get rid of them.

I am running windows 11 on a Lenovo laptop. The popup ads are showing up on the right side of my screen

and they increase in showing up as time goes by, they interrupt what I am doing, and I have to go and try to close the screen they are on because I won't be able to get back to my screen I was working on I wish that there was a way to

punish the companies that are doing this. I Dont want their product and is a big waste elpof time trying to

correct the issue!

The companies that are doing this are McAfee and Norton.

Help, David Gohman

Windows for home | Windows 11 | Security and privacy
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  1. AI answer

    2026-10-06T21:34:47.92+00:00

    Those right-side pop-ups are often website notifications in Microsoft Edge, not normal browser pop-up windows. They can keep appearing even when Edge is closed.

    Try these steps in order:

    1. Block or remove the sites sending notifications
      • In Edge, open Settings and more.
      • Go to Settings > Privacy, search, and services > Site permissions > All sites.
      • Select the website that is sending the notifications.
      • Find Notifications and change it to Block.
      • If there are multiple suspicious sites, repeat for each one.
    2. Check notifications from the address bar while on a site
      • Open the site.
      • Select View site information to the left of the address bar.
      • Under Permissions for this site > Notifications, choose Block.
    3. Make sure Edge pop-up blocking is enabled
      • In Edge, open Settings.
      • Go to Cookies and site permissions.
      • Open Pop-ups and redirects.
      • Make sure Block (recommended) is turned on.
    4. If pop-ups still appear, check the common causes
      • Update Microsoft Edge.
      • Turn off installed extensions one at a time to find whether one is causing the issue.
      • Turn on Block third-party cookies in Cookies and site permissions > Manage and delete cookies and site data.
      • Clear the browser cache.
    5. Scan the PC for unwanted software or malware
      • Excessive ads that are hard to close can be a sign of unwanted software.
      • Run a malware scan with Windows Security / Microsoft Defender.
    6. If a pop-up freezes Edge or takes over the screen
      • Right-click Start and select Task Manager.
      • Select Processes.
      • Under Apps, right-click Microsoft Edge and select End task.
      • Reopen Edge afterward.

    Important distinction:

    • If the messages are appearing in the lower-right or right side of the screen, they may be website notifications.
    • If they open inside Edge as new windows or tabs, they are more likely browser pop-ups.
    • Some ads inside a webpage are designed to look like pop-ups and cannot be blocked by the Edge pop-up blocker.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Ivan B 125K Reputation points Independent Advisor
    2026-10-06T22:09:48.5866667+00:00

    Hi,

    In addition to the Q&A Assist procedure, check if you have any adware; you can download AdwCleaner (it's free) and run a scan to see if that fixes the issue.

    You should also perform the Q&A Assist procedure in Chrome if it is your primary browser.

    Please consider rating the question (accepting the answer or not) and visiting the Microsoft Q&A community if you have further questions.

    Thanks.

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