Microsoft for Startups PREVIEW – No Azure directory, LinkedIn verification fails, support portal inaccessible with AADSTS16000

Jawad Amjad 0 Reputation points
2026-09-30T07:58:14.09+00:00

My Microsoft for Startups account loads successfully, but I cannot complete onboarding or contact support.

Issues:

  • “Verify with LinkedIn” returns HTTP 400
  • Azure Portal → Directories + subscriptions shows “No directories found”
  • Help + Support fails with AADSTS16000 saying my live.com identity does not exist in tenant “Microsoft Services”
  • The same issue occurs in Incognito using the same Microsoft account
  • aka.ms/startuphelp-mfs-portal requires sign-in and redirects me back to the same broken Microsoft for Startups Preview/Azure Portal experience

Please escalate this as an account/tenant provisioning issue and repair the Azure/Entra directory associated with my existing Microsoft for Startups registration.

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.