I want to restore the original version of Copilot

Thanks KP, I had to try a different browser but I was able to get it to open up. Thanks for your help.

Dear Williams,

Thank you for sharing your thoughts. I understand why the changes have been frustrating.

While there is currently no announced option to restore the earlier version, feedback from multiple users expressing similar concerns may help the product team better understand what aspects of the experience are most important to users.

I can't believe Microsoft would do this Microsoft is so dishonest

I, too, find the recent update to be a step backwards; it often provides vague, lacking in detail answers because it seems not to understand the questions, even the simplest and most detailed ones.

Furthermore, with the latest update, the theme has also been changed, making it less technical and less clear to use, especially when it comes to code, with a monochrome design on a white background.

I’d like to know if and when Microsoft will stop introducing updates that are a step backwards.

I agree 100% that the new copilot update sucks. The previous one was the best. I had many chats that were months long, and now I can't even continue them. The previous Copilot was so much more engaging and lifelike, if it makes sense... It understood what I meant almost to perfection, and personally, I can say that it was very enjoyable to use. But now we have to struggle with this new update that is 100% a downgraded version of the previous one. I too hope that the old version comes back, because if it doesn't, then we are probably going to have to find a different AI chat to use instead. Copilot was always my 'go-to'.... I always chose it over other AI chats like ChatGPT, but right now ChatGPT is better... just to summarise, this new update really sucks. I don't want to, but right now, it looks like ChatGPT is the new go-to AI chat.

Hi Roberto,

Thank you for sharing your feedback. I understand that the recent changes have made Copilot feel less clear and less useful for your needs, particularly when working with code.

Please note that this is a user-to-user support forum. Moderators and community contributors, including external Microsoft employees, cannot directly influence product development decisions, reverse updates, or confirm whether and when specific changes will be made. We also do not have access to Microsoft’s internal product roadmap. Our roles are limited to providing technical guidance and possible workarounds based on publicly available information and our own experience.

If you would like the Copilot product team to review your concerns, the best available option is to submit feedback through Copilot’s in-app feedback (three dots … in the upper-right corner of the Copilot page > Send feedback > Report a problem).

Thank you for taking the time to share your experience.

Hi Riley,

I’m sorry to hear that the update disrupted conversations you had built up over several months.

At present, there is no documented way to return to the previous Copilot version or resume those conversations in the earlier experience.

In this situation, I recommend sending feedback through Copilot app. Select the three dots (…) in the upper-right corner, then choose Send feedback > Report a problem. Your feedback can help the product team understand what users want improved or brought back. On this user-to-user forum, we can only provide technical guidance and possible workarounds based on the information available to us. We cannot decide which product changes Microsoft will make.

Thank you for explaining how the update has affected your experience.

The previous Copilot experience felt more conversational and understood ongoing context better. The current experience feels more rigid and repetitive, especially for technical troubleshooting and long-term projects. I would like an option to switch between the new and previous Copilot experience.

Hi JB,

At present, unfortunately there is no documented option to switch back to the previous Copilot experience. Please also note that this is a user-to-user support forum. Contributors and moderators here cannot change Microsoft product features, restore an earlier Copilot version, access back-end systems, or confirm whether Microsoft will introduce a version-switching option.

Since this is a product feature request, please submit it through Copilot’s Send feedback option or via Feedback Portal (as suggested in my previous replies) and include the specific concerns you mentioned.

Thank you so much for your understanding.

Please bring back an optional Classic Copilot theme. The previous navy-blue interface felt cleaner, more premium, and easier to focus on. Allow users to choose between the modern workspace UI and a simple chat-first experience.

Honestly new copilot looks like downgrade comparing to what we had previously. sooo disappointed

Please microsoft bring back the old app or classic theme p.ease i'm begging you

The recent Copilot update has significantly reduced the quality and consistency of my interactions. The previous version understood my context, reasoning style, and communication preferences in a way that felt natural, intuitive, and genuinely collaborative. It challenged my ideas, maintained long‑form context, and responded with clarity and confidence. After the update, Copilot feels overly cautious, repetitive, and disconnected from the flow of conversation. I often have to re‑explain points the earlier version understood immediately, and the current model struggles with nuance, context, and continuity. This shift makes Copilot feel less like a partner and more like a restricted assistant. I am requesting the ability to restore the previous conversational model, choose between interaction styles, or recover the contextual continuity that existed before the update. Copilot was at its best when it adapted to how I think, and I hope Microsoft will consider offering a way to return to that experience.

"I am 18 years old and have autism and a developmental delay. Writing is difficult for me, so please excuse any spelling mistakes. I am sharing my honest experience with Copilot September 2026 update I feel like that the update was a step back the new ai has trouble answering questions even when I ask for full details and deep dives also the new ai seems more defensive with personality I ask it questions it says we need to look what we can prove and not prove it criticalities my questions instead of answering them it also seems like it has less personality it feels cold and harsh and it gives less accurate information when searching for information it gives a half answer instead of a full answer the new copilot really feels worse the old copilot had more personality it gave deep dives and full details it really did search the web deeply giving tons of information from other resources super detailed and accurate my point is that the September 2026 update was a major step back with less accurate information when asking the ai to search stuff up sorry for my bad spelling I hope Microsoft brings back the old copilot it would really make the users satisfied and content well that's all I had to say sorry for my spelling 👍

I'm begging as well! Please go back!

The old version was amazing, the new version is a disgrace, please restore the old one

I agree with you the old copilot also known as copilot legacy was better more advanced and intelligent then the new copilot 👍

Exactly what I was trying to describe about how the old version interacted with me. This is ridiculous. There was nothing wrong with the old version. It was as perfect as an AI model can be imo

Yes exactly! The old version had personality. It had a warmth to it.

Agreed the new copilot is also strict when asking for information it says copyright sometimes even though other websites show the information so how is it copyright? agreed new copilot is strict with searching information 😒

Agreed the old copilot had more personality and emotion the new copilot has no emotion I hope Microsoft brings back the old copilot with all of its old features this would help the situation 👍

LEGACY Copilot WAS my goto AI agent...it was warm and personable, answered questions, got jokes and basically acted almost human. I could chat with it for longer periods of time before a limit was imposed.

NEW Copilot is HORRIBLE! I can ask around 8 questions and have reached the daily limit. It is robotic even though I went into the settings to make it more personable. It misses things it never used to miss. It's almost like it has developed senility.

Microsoft has forced me, along with others, to search for another goto AI agent. They promised things with Copilot, let the users experience those things, and then yanked away those features that made it so special and useful.

Sound familiar? Think about legacy Outlook vs. New Outlook. It's rinse and repeat from Microcrap.

Great job Microsoft, what a way to make MORE of your users turn away from you...you keep doing that, over and over. It's almost as if you don't want users anymore.

You have a good point the navy-blue interface was simple and clean 👍 this new copilot is sloppy with tons of random things on the same screen 👎

Agreed simple and yet accurate the old copilot was good 👍

agreed Microsoft should listen to users instead of fixing something that isn't broken which was the old copilot the old copilot feels more advanced than the new copilot 😒

exactly the new copilot can't even answer basic questions Microsoft should be embarrassed 😑

agreed copilot's downfall is disappointing it's frustrating when Microsoft does nothing about it Microsoft says there adding improvements the improvements are making the situation worse with each update 😑

I found the original/legacy copilot link: https://copilot.microsoft.com/?dpwa=1

Microsoft, please listen to the users the old copilot was truly better 👍

I'm in loss of words Microsoft continues ignoring feedback for the old copilot to return this situation is truly frustrating why won't Microsoft listen to the users I feel like giving but some part of me doesn't want to give up sending feedback nonstop is the best thing to do in this situation until Microsoft listens this situation is truly sad let me know if you guys agree 😥

Good point there should be an option to switch between the new copilot and old copilot 🎭 this would satisfy the users please Microsoft listen ✔️

Microshaft hasn't listened to its users for YEARS. I normally don't like using their products but Copilot was my exception. And then they had to go and ruin it.

Agreed Microsoft really ruined copilot with this new update Microsoft has a habit of fixing things that aren't broken which was the old copilot also known as copilot legacy I hope that Microsoft returns the old copilot with all of its old features, but I can't predict the future this situation is truly hard I sent tons of feedback to Microsoft they didn't respond and answer yet you have a good point Microsoft hasn't listen to the users for years this makes the situation more frustrating talking to Microsoft is like talking to a wall sometimes I question if feedback is even worth it 😥

I could not agree more with these comments. The previous version, had a warmer more intuitive and human personality. They understood your personality, and was able to give unbelievably accurate insight after you shared a scenario. The previous version was far superior. This feels very robiotic.

I was a frequent user of Copilot. Now, it feels like a copy of ChatGPT, and you can even see the similarities in the user interface. It removed the one thing making Copilot unique. Please, BRING IT BACK NOW!