Request for Refund – Visual Studio Professional Subscription

Hi Pete,

Your request is understandable, given that access to this specific legacy component was the reason for purchasing the subscription.

Unfortunately, refunds cannot be processed through Microsoft Q&A because this is a community forum and contributors do not have access to customer accounts or billing information.

I recommend opening a billing request through the Get Help section of the Visual Studio Subscriptions portal or contacting Microsoft Store Support if the purchase was made through the Store. Microsoft’s documentation confirms that the cancellation and support path depends on whether the subscription was purchased through the Microsoft Store, Visual Studio Marketplace, Volume Licensing, or a reseller. [learn.microsoft.com], [learn.microsoft.com]

In the support request, include:

1. Your order or invoice number
2. The purchase date
3. The subscription type
4. The exact missing component: Visual C++ Tools for Android (VS2015)
5. Screenshots of the Subscriber Downloads search results
6. A copy of the subscription description that led you to expect the component would be available

This will give the billing team the information needed to evaluate the refund request. If this answer helped you, please consider marking it as Accepted Answer. This helps confirm that the question has been resolved and makes the guidance easier to find for other community members facing a similar issue.